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FBA – BCS Foundation Certificate in Business Analysis

FBA - BCS Foundation Certificate in Business Analysis Training
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  • 3 Days Course
    Business Analytics

    Classroom + Online

    Descrizione

    As a business analyst, you are the link between the business and its customers. This certification training course explores tools and techniques for maximising the value delivered to your customer, and covers fundamental aspects of business analysis, as outlined by The Chartered Institute for IT, to prepare for the BCS Foundation Exam — a first step toward the BCS International Diploma in Business Analysis.

    Obiettivi

    • Prepare for and pass the BCS Foundation Exam
    • Analyse development of a business strategy
    • Perform business system modelling
    • Identify costs, benefits, impacts, and risks for change in a business case

    Contenuti

    The Business Change Life Cycle

    The role of the Business Analyst in the business change life cycle

    • Producing the business case
    • Other roles in the business change life cycle

    The framework for business analysis activities

    • Relating business analysis to strategic analysis, definition, and IT systems analysis
    • The holistic approach to business analysis

    Understanding the Strategic Context

    Analysing the business environment

    • Internal and external environments
    • Analysing the business with SWOT analysis

    Developing business metrics

    • Identifying your Critical Success Factors (CSF)
    • Creating Key Performance Indicators (KPI)
    • Identifying critical success with the Balanced Business Scorecard

    Project Discipline for Business Analysis Studies

    • Reading the Terms of Reference or Project Initiation Document
    • OSCAR (objectives, scope, constraints, authority and resources)
    • What does the business wish to achieve and deliver?
    • Creating SMART objectives

    Understanding the Business Situation

    Stakeholder identification

    • Using the Stakeholder wheel
    • Overview of investigative techniques

    Representing a holistic view of the business situation

    • Generating Rich pictures
    • Making Mind Maps

    Analysing Stakeholder Perspectives

    Stakeholder analysis and management

    • Power/Interest Grid
    • Stakeholder management strategies

    Identifying and defining different perspectives

    • Contrasting different stakeholder perspectives
    • Analysing the root cause with CATWOE

    Analysing and Modelling Business Activities

    Developing a Business Activity Model

    • Depicting business perspectives with a Business Activity Model (BAM)
    • Describing the BAM process and notation
    • Identifying business events

    Analysing business rules

    • Distinguishing between business rule types
    • Recognising business rules levels of constraint

    Building the consensus Business Activity Model

    • Identifying differences between business activity models
    • Negotiating to resolve conflicts

    Identifying Potential Solutions

    Gap analysis – comparing the ideal and existing systems

    • Outlining the gap analysis process
    • Identifying inputs to, and outputs from, gap analysis

    Defining a new business model

    • Exploiting areas for change – processes, people, technology and organisation

    Identifying requirements using business activity and business process models

    • Classifying models that document and analyse requirements
    • Recognising data/processing requirements

    Making the Business Case

    The Business Case life cycle

    • Structuring the business case
    • Identifying and shortlisting options for business change

    Identifying and categorising costs and benefits

    • Classifying tangible and intangible costs and benefits
    • Investment appraisal techniques

    Risk and impact identification, categorisation, and management

    • Identifying and assessing risk impact and probability
    • Risk management approaches